Help
Here you can find answers to some common questions. If you don't find the answer you're looking for, you can send us a message.
RADIO STATIONS
Do you have some specific radio station in mind that you would like to see here? You can send us a message about it and we will see what we can do.
We list all the countries that we are currently familiar with, market-wise. If you would like to familiarize us with some more, you are very much welcome to do so — you can write us a message.
It's a strictly US-specific thing and it happens for historical reasons, with the practice dating way back to the very early days of public radio broadcasting.
The letters are just the identifier for a particular radio station. Those names are called “call signs” and they are almost always four letters.
The Federal Communications Commission regulates radio stations in the US so the stations have to give out their call sign to identify themselves on air. Usually, the commercial stations will come up with something more catchy than the four letters – but you’ll still hear that code as part of the channel's regular announcements. For example, WLTW 106.7 FM in New York is branded as 106.7 Lite FM and KYSR 98.7 FM in Los Angeles is branded as ALT 98.7 FM.
Would you like to learn more? See Call sign article on Wikipedia and K/W Call Letters in the United States at EarlyRadioHistory.us.
The delay can be anywhere from 1 second to 2 minutes and it's nothing to be worried about. For a website such as ours, it is currently not feasible to provide the real-time updates. Perhaps at some future point in time we might reconsider, since we do recognize that it would make for a nice feature.
CHARTS
Charts are updated once an hour, with the exception of charts for particular stations whose are updated as soon as there's a new playlist entry.
Yes. There's a designated page: Charts by country.
Yes. There's a designated page: Charts by genre.
Yes. Just pick any radio station from the radio station list, visit the station's page and scroll to the bottom.
USER ACCOUNT
Go to Create an account and fill out the form, then follow the instructions to complete the account creation proccess.
Go to Password Reset and fill out the form, then follow the instructions to complete the new password generation proccess.
Go to Profile and click the “Download my data” link, then follow the instructions.
Go to Profile and click the “Delete my account” link, then follow the instructions.
WEBSITE
You can change colors by clicking the / icon in the top menu.
We would love to hear from you! Please send us a message.
Sure, we can try! Please send us a message and we will see what we can do.
We're happy to hear from you. Please use our Contact form or write to us at [click to reveal address].